IF YOU ARE ORDERING FROM OUTSIDE THE UK, PLEASE CONTACT US FIRST
If undertaken responsibly metal-detecting can make an important contribution to archaeological knowledge. This document aims to provide guidance for metal-detectorists who wish to contribute to our understanding of the history of England and Wales. It combines both the requirements of finders under the law, as well as more general voluntary guidance on accepted best practice.
Being responsible means:
Before you go metal-detecting
While you are metal-detecting
After you have been metal-detecting
Finding out more about archaeology and metal detecting
Revised 23 October 2017This Code has been endorsed by: Amgueddfa Cymru - National Museum of Wales / PAS Cymru, Association of Local Government Archaeological Officers, British Museum / Portable Antiquities Scheme, Chartered Institute for Archaeologists, Council for British Archaeology, Country Land & Business Association, Institute for Archaeology (University College London), Historic England, National Farmers Union, Royal Commission on the Historical & Ancient Monuments of Wales, Society of Museum Archaeologists.
All the prices in the store are in pounds sterling.
The primary payment method in the store is PayPal. With PayPal, you can make payments by using all major credit or debit cards or by using your PayPal balance.
How do I order with PayPal?
You don't have to register on our site. Just choose your product and select an option from the drop-down menu (if any). Then, click the "Add to Cart" button. The system redirects you to the PayPal shopping cart. Once there, you can proceed to the payment or return to the shop by clicking the "Continue Shopping" button and add other product(s) to the cart. You can remove products from the cart by clicking the "Remove" link next to a product. Once finished adding products, click the "Check out with PayPal" button and you're almost done. Login to PayPal and confirm your order. After a successful payment, you'll receive a payment notification to your PayPal registration e-mail. That's all.
Bank Transfer Payments
We accept direct bank transfers, there is NO a possibility to place an order with this type of payment on the website! If you want to pay by bank transfer, please be in touch and we will give you detailed instructions on how to proceed with your purchase.
Bank transfer payments should be made to the following recipient:
Account holder name: Strong Solutions (2016) Limited.
Account Number: 96280886
We use PayPal as a primary payment method? Because checking-out with PayPal is fast and secure, and because PayPal is a world leader in online payments, so no need to explain to everybody what this is. Another great feature of PayPal is that we can accept all major credit/debit card payments without having to pay enormous amounts of money for supporting our-own payment gateway. And this is good for you, our customers, because this keeps the prices low.
The goods we sell are new, tested and packaged by the producer. The detectors and the coils are supplied with a warranty card and user guide.
The warranty term for persons is as follows:
- 5 years for the electronics of the detectors - 2 years for the battery charger and the search coils
When the final purchaser/user is a company, the warranty term is 2 years from the date of the purchase.
The warranty does NOT cover any physical damage, caused by the user, no matter if by accident or intentionally, that could be avoided by normal careful usage - broken or damaged parts, cables, knobs and cable plugs. The warranty does NOT cover batteries.
Please do not open the device or try to repair it yourself or by any other unauthorised person. Such actions lead to warranty void. Warranty repairs shall be made ONLY by the producer.
In case of warranty claim, prior of taking any other action, please contact us by e-mail with detailed description of the problem occurring with your product and we will get back to you ASAP with detailed instructions on how to proceed.
Products under warranty that need repair or replacement, must be returned to the seller's address at your cost.
Returns (Return conditions apply to EU customers ONLY!)
If you are not totally satisfied, we offer a full 100% money back guarantee.
Returns are accepted if ALL the following conditions apply: - the goods are not the ones you've ordered; - the goods are not used; - the goods are in the original package and with the full components set originally received.
The goods must be returned at your own cost, in their original packaging, within 14 days from the receipt date, in the same condition they were received. We will refund the full amount paid (less shipping charge and the PayPal fee, if payment is through PayPal) for the goods as long as they are returned suitably packaged and in unused condition with their original packaging. If the goods have any mark of usage they will be deemed as accepted by the purchaser and no refund is applicable.
Please contact us before proceeding to a return and let us know the reason. We will investigate the problem and will give you instructions on how to proceed with the return. Refunds will be made within 7 days after we receive the returned goods.
Customer Complaints Handling
If a product that has been purchased from MDO does not match your expectations or you have a dissatisfaction of any kind regarding the shop or the goods offered, please contact us by e-mail and let us know the details and the nature of your complaint. Please describe the problem as detailed as possible. We will handle your complaint ASAP (usually within 7 working days) and will let you know what initial action we will take to resolve the problem, if any. We will keep you informed by email of the progress we are making with your dispute.
User Agreement and Terms Acceptance
This is a contract between you the customer and Strong Solutions (2016) limited, trading as Metal-detectors.online, (MDO) official resellers of the Golden Mask range of metal detectors and associated products. By using our website, it is assumed that you agree with all our terms and conditions. If you don’t agree even with a single term, you have no the right to use the site and purchase any goods from MDO.
MDO always attempts to ensure that all the information and images about the products offered on the site are accurate. However, we cannot guarantee that it is fault-free and we cannot be held responsible for any omissions or errors.
Risk of Loss
MDO does not cover any losses during the shipping process. MDO is responsible for your goods till their delivery to the carrier. After that point, all responsibility for the delivery is transferred to the carrier and MDO cannot be held responsible for any loss or injury during the delivery process. You can track your order in the carrier’s system with a tracking number we provide after we ship your order.
By using the MDO website, you agree that this contract shall be governed by and construed in all respects in accordance with the British law and the Courts of land shall have exclusive jurisdiction to settle any disputes.
All the content of the MDO website, including photos, illustrations, logos, programming code and so on is copyright protected by the Bulgarian Law for Copyrights. The Golden Mask trademark and the Golden Mask logo are property of GM Metaldetectors Ltd. - Bulgaria, and are used on the MDO website with the owner’s consent.
Metal Detectors Online do not collect any personal information about you except for information that you voluntarily provide when you submit an email or an order for a product that we sell through this online store. All the personal information is treated confidentially and is carefully protected from unauthorised use. We do not collect, nor we could see any credit/debit card information - those are accessed only by our card processing partners (Stripe). Metal Detectors Online are also GDPR compliant as of 01/10/2018. If you wish to see what data and personal details you have stored with us, we can provide a .CSV file via email. If you have any other questions about our privacy or legal policies, please contact us.
The MDO shop is owned and operated by Strong Solutions (2016) Limited
Registered address, 1 Bath Hill, Great Yarmouth, Norfolk. NR30 2LQ.
Company incorporation number. 10143198
Company phone number: 01493 782172
Company e-mail address: firstname.lastname@example.org